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This website is operated by . Throughout this Site, the terms “we”, “us” and “our” refer to . offers the website including all information, tools and services available from the Site to you, the user/customer, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our Site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the Site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.
Please read these Terms of Service carefully before accessing or using our Site. By accessing or using any part of the Site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the Site or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools which are added to the Site shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our Site. It is your responsibility to check this page periodically for changes. Your continued use of or access to the Site following the posting of any changes constitutes acceptance of those changes.
ONLINE STORE TERMS AND GENERAL CONDITIONS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this Site. You may not use our products for any illegal or unauthorised purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any worms or viruses or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your Services.
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us. The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
Prices for our products are subject to change without notice.
All prices stated on our Site are in Euro (EUR) by default and check-out payments will be processed in EUR. For international customers, we suggest using currency converter as a guide.
Please be aware that we present our content 'as is' and make no claims to its accuracy, either express or implied.
We also take extra care in trying to display the colours of our products as accurately as possible. However due to different natural light or studio lighting, colours may appear to be slightly different. Colours may also appear differently due to the calibration of your phone, tablet or computer monitor.
Lengths and measures are as accurate as possible but due to the handmade nature of the products it may be variation in size from 1cm to 3cm.
We reserve the right to amend errors, inaccuracies or omissions, or to update product information at any time without prior notice. In the event that a product is listed at an incorrect price due to photographical error, typographical error or error in pricing information from our manufacturers or suppliers, we shall have the right to refuse or cancel any orders placed for product listed at the incorrect price (regardless of whether or not the order has been confirmed and you have been charged). If your card has already been charged for the purchase and your order is cancelled, we shall issue a refund to you in the amount of the incorrect price.
ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information for all purchases made on our website. You agree to promptly update your account and other information, so that we can complete your transactions and contact you as needed.
Unless otherwise noted, all design and content featured on the Site - including navigational buttons and images, artwork, graphics, photography, text, and the like - are subject to copyrights and/or other intellectual property rights that are owned, controlled or licensed by or to . All such rights are reserved.
The content on the Site, and the Site as a whole, is intended solely for the personal and non-commercial use by users of our website. Any use of our Site and its content for purposes other than personal and non-commercial is prohibited without the prior written permission of .
You may download, print or store any of the page contents displayed on the Site, provided that you (1) only use these materials for your personal, non-commercial use, (2) do not post the content on any website/media network or broadcast the content in any media; or (3) do not modify or alter the content in any way, or delete or change any copyright or trademark notice. We reserve complete title and full intellectual property rights in any content you download, reproduce, print, redistribute or store from this website.
Please see SHIPPING AND EXCHANGES Information for delivery costs.
We are unable to change the delivery addresses for parcels once the order has been placed. Please note that any changes you make to your account after placing an order will not take effect immediately and won't apply to orders already placed.
We aim to deliver your ordered products by the estimated date. In the unlikely event that your delivery is delayed for any reason within our control, we will do our best to keep you informed of the estimated delivery date.
You can pay your order by:
All payments are made in our local currency (EUR). Please be aware if using payment methods outside of this currency you may be charged a separate fee by your bank/card provider to convert the currency.
The payment will be processed (in EUR) at the point of order.
Similarly, if your payment is refunded (in part/full) you may not receive the full amount of your order (or more than the total) to reflect changes in currency values from the time the order was placed to the time the order was refunded.
PRODUCT WARRANTIES, RETURNS AND EXCHANGES
We are committed to providing our customers with the highest quality products and service. However, on rare occasions, products may be found to be faulty or defective. In such cases, we offer a new product or a refund.
Returns for a refund are accepted only in exceptional circumstances and in cases of our fault. You have to contact us via email within 24 hours from the time the parcel has received.
Please see SHIPPING AND EXCHANGES for more information about exchanges.
For Wholesale please contact us at: email@example.com
For any issue inform us through "Contact us" page or send us an email to: firstname.lastname@example.org